Software & digital businesses

Intelligence, connected to your platform. Bring useful AI capabilities into the products, support operations, and data platforms your customers and teams already use.

Illustrative software & digital businesses environment
In-product assistants

Add grounded copilots and assistants to your product experience.

See all applications

What slows teams down

Common pressures in software & digital businesses.

01

Pressure to ship AI features

Teams need production-ready capability, not prototypes that stall.

02

Support volume

Ticket queues grow faster than support teams.

03

Data in silos

Product, billing, and support data are hard to combine for insight.

04

Running models in production

Monitoring, evaluation, and cost control are often an afterthought.

Where AI helps

Each application is scoped to your data, systems and approvals.

Voice interfaces

Add multilingual voice interactions to apps and services.

Voice AI

Document & media understanding

Extract structure from documents, images, and video inside your workflows.

Computer vision

Data pipelines & analytics

Build reliable pipelines that feed analytics and AI features.

Data & AI engineering

An example workflow

How one of these applications runs day to day.

  1. 01User asks a question in-product
  2. 02Assistant retrieves permitted context
  3. 03Grounded answer with sources
  4. 04Feedback logged for evaluation

What to plan for

We work through these questions with you during discovery.

Build with your team

We work alongside your engineers, following your repositories, reviews, and release process.

Evaluation & cost

We define quality measures and cost budgets before launch, and monitor them after.

Tenant boundaries

Permissions and data isolation between your customers are designed in.

Questions, answered

Something else on your mind? Ask us directly.

Can you work inside our codebase?

Yes. We can work alongside your team, following your engineering practices, or deliver services you integrate through APIs.

Which models do you use?

We select models per task, including NIM’s own voice and vision models and suitable language models, based on quality, cost, latency, and data requirements.

Who owns what we build?

Ownership and IP terms are agreed in each engagement contract.

Let’s build what matters

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