Appointment call volume
Front desks handle bookings, reschedules, and routine questions, often in several languages.
Healthcare & life sciences
Less administration. More time for care. Support front-desk, administrative, and operational workflows so care teams can spend more time with patients. Clinical decisions remain with qualified professionals.
Appointment booking by voice
Book, reschedule, and remind in the caller’s language, connected to your scheduling system.
See all applicationsWhat slows teams down
Common pressures in healthcare & life sciences.
Administrative paperwork
Referrals, insurance pre-authorisations, and records need manual checking and data entry.
Finding the right procedure
Staff need quick access to current SOPs and administrative policies.
Stock & supply visibility
Pharmacy and consumables tracking relies on manual counts.
Where AI helps
Each application is scoped to your data, systems and approvals.
Appointment booking by voice
Book, reschedule, and remind in the caller’s language, connected to your scheduling system.
Voice AINon-clinical enquiry support
Answer questions on timings, directions, documents, and billing; route anything clinical to staff.
Voice AIInsurance & pre-auth paperwork
Extract details, check required documents, and prepare files for staff review.
AI automation & agentsSOP & policy assistant
Help staff find administrative procedures in approved, current documents.
Generative & conversational AIStock counting
Support counts of defined items in storage areas, reconciled against records.
Computer visionOperational reporting
Connect administrative and operational data for consistent reporting.
Data & AI engineeringAn example workflow
How one of these applications runs day to day.
- 01Patient calls to book
- 02Assistant captures details in their language
- 03Schedule checked via integration
- 04Booking confirmed or handed to staff
What to plan for
We work through these questions with you during discovery.
Clinical boundaries
Assistants are scoped to administrative tasks and route clinical questions to qualified staff.
Sensitive data
Health information needs careful handling. Purpose, access, retention, and deployment are agreed before any data is shared.
Accessibility
Language, accent, and ease of use are evaluated with representative callers.
Staff adoption
Front-desk teams help shape the workflow, handover rules, and scripts.
Capabilities we bring
Voice AI
Our own fine-tuned voice models. Support for 18 Indian languages.
AI automation & agents
Intelligent workflows that connect your people, processes, and systems.
Generative & conversational AI
Useful assistants and copilots, grounded in the information that matters.
Computer vision
Our own fine-tuned vision models, applied to multiple real-world use cases.
Questions, answered
Something else on your mind? Ask us directly.
Does the assistant give medical advice?
No. We scope assistants to administrative and operational tasks. Clinical questions are routed to qualified staff.
Which languages can patients use?
NIM voice models support 18 Indian languages. We confirm your priority languages and test them with representative calls.
How is patient information protected?
We agree purpose, minimum necessary data, access controls, retention, and deployment location with your team before implementation.
